Module 10: Block Unwanted Mail

Step by Step:

Use the Block Sender filter to block unwanted email messages in Outlook.

Add email address to Block Senders list

Option 1:

  1. Select the unwanted email message.
  2. Right-click the email message.
  3. Select Junk > BlockSender.


Option 2:

  1. Select the unwanted email message.
  2. Select Home > Junk > Block Sender.


Option 3:

  1. Select Home > Junk > Junk Email Options.
  2. On the Blocked Senders tab, enter:
    • A specific email address, for example someone@example.com
    • An Internet domain, for example @example.com, or example.com
  3. Select Add.
  4. Select OK.


Move items that are not junk to Inbox

  1. Right-click the email.
  2. Select Junk > Not Junk.
  3. The Always trust e-mail from <sender> is checked by default.
  4. Select OK.
  5. Select Inbox and the message is there.


Change Junk Email Options

  1. Select Home > Junk > Junk Email Options….
  2. Select the junk e-mail protection level you want:
    • No Automatic Filtering - does not automatically filter email messages for junk email.
    • Low - moves the most obvious junk email to the Junk Email folder.
    • High - catches most junk email messages.
    • Safe Lists Only - only delivers email messages from people or domains on your Safe Senders list.
  3. Select the Safe Senders tab.
    Outlook will always accept incoming mail from this list of email addresses.
  4. Select Add… or select Remove to add or remove email addresses in this list.
  5. Select OK.
    NOTE: Like the Safe Senders list, there is also a Blocked Senders list. Outlook will always block messages from this list of email addresses. If you have the same email address on both lists, Outlook will first use the Safe Senders list.


Unblock Blocked Senders

  1. Select Home > Junk > Junk Email Options….
  2. Select Blocked Senders tab, select the email address or domain that you want to unblock, and then select Remove.
  3. Select OK.