Module 10: Organize Messages using Folders

Step by Step:

Create folders to organize emails, move messages, and add folders to your Favorites folder for easy access.

Create a folder

  1. Right-click Inbox and select New Folder.
  2. Type a name for the folder and press Enter.


Create a subfolder

  1. Right-click a folder and select New Folder.
  2. Type a name for the folder and press Enter.


Move messages into a folder

  1. Select an email message.
  2. Drag and drop it into a folder.
    NOTE: To move more than one email, select an email, hold down the Shift key and select other messages, and then click, drag, and drop them into a folder.


Add a folder to Favorites

  • To add a folder to Favorites, right-click the folder, and then select Show in Favorites.
    NOTE: You can also select the folder, and then drag and drop it in Favorites.


Always Move Messages

  1. Select an email message.
  2. Select Home > Move  Move > Always Move Messages in This Conversation…
  3. In the Always Move Conversation box:
    • Select a folder if one already exists and click OK.
    • If a folder doesn't exist, select New... to create a new folder.
    • In the Create New Folder box, enter a name for the new folder, and select OK.
  4. Select OK to exit the Always Move Conversation box.